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Yum CEO: AI and robots will replace humans in fast food within 10 years

AsiaIndustrial NetNews: In the mid-2020s, artificial intelligence,robotandautomationWill replace humans in the fast food industry.

Creed said several of its fast-food brands, including Pizza Hut, KFC and Taco Bell, have set up kiosks in Shanghai, China. Here, a robot can serve consumers.

Wall Street News previously introduced that China’s Baidu and KFC cooperated to solve traditional business pain points. Relying on Baidu’s artificial intelligence robot assistant, the two parties jointly created the first artificial intelligence offline service scene in the chain catering industry – the first concept store “Original+”. Consumers provide services, and consumers can use everyday language to interact with Dubi to complete the entire process from ordering to payment.

In addition, KFC’s online marketing can also realize real-time dynamic modeling and real-time matching calculation through Baidu Brain, intelligently match the correct content to the appropriate consumers, and the content can match the current interests of users, thereby ultimately realizing potential consumption. Accurate transformation of groups.

In fact, robots are widely used in factories around the world, and they pose a threat to human jobs. In 2016, manufacturing giant Foxconn replaced 60,000 workers with robots at its factory in Jiangsu, China, reducing the number of employees from 110,000 to 50,000. German sporting goods giant Adidas announced that it will use robots for production, and robots are basically distributing goods in Amazon warehouses.

While artificial intelligence is coming, Creed also believes that this does not mean that humans will be “useless.” “We won’t make changes until the customer asks for it,” he said. “It’s not certain we’ll replace humans with robots.” Creed believes that advances in technology will eventually reduce human workloads. “I don’t think technology will change people’s jobs anytime soon.”

Creed’s statement contrasts with U.S. Treasury Secretary Stann Mnuchin, who has said he is not worried about artificial intelligence technology, which will not change human jobs for at least 50 to 100 years.

Creed told CNBC that he disagrees with Mnuchin and believes the replacement will happen sooner, adding: “We’re going to see a huge change in the way machines work.”

The market research firm’s report also supports Creed’s view, predicting last year that AI will replace 6% of all jobs by 2021, according to Forester’s forecast last year. PricewaterhouseCoopers has also predicted that within the next 15 years, AI may replace 38% of American jobs.

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